All orders are shipped FedEx Ground ONLY to all continental United States and the District of Columbia in the United States. We do not ship to Hawaii, Alaska, US Territories, PO or APO addresses or to any other countries at this time.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered Shipping Method choices and their prices. Be sure to check for free shipping promotions! You will receive a shipment confirmation when your order has shipped and tracking information will be provided.
If you have not received your order, check with the shipper (FedEx) to confirm that your packages were delivered. If you are missing product, double check your order and receipt to ensure all items were ordered. Contact customer service here (Contact Us) for further assistance. If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Closures
Please see the below table that includes dates which the Kenda warehouse is closed and the dates which orders placed during these closure times will begin processing / shipping.
Closure Date | Order Processing Date | |
New Year's Day | 1/1/2024 | 1/2/2024 |
Memorial Day | 5/27/2024 | 5/28/2024 |
Independence Day | 7/4/2024 | 7/5/2024 |
Labor Day | 9/2/2024 | 9/3/2024 |
Thanksgiving | 11/28/2024 - 11/29/2024 | 12/2/2024 |
Inventory | 12/9/2024 - 12/13/2024 | 12/16/2024 |
Christmas | 12/25/2024 - 12/26/2024 | 12/27/2024 |
New Year's Day | 1/1/2025 | 1/2/2025 |